Become the contact they keep for every service a home needs.
Give every customer one contact that reaches you and handles the rest of the house too. They keep it because it stays useful, and your work comes back to you.
Twenty-five numbers. One fridge door.
One contact for all home essential services.
One number. Everywhere.
Hand it out everywhere you already hand out your number.
Trucks, invoices, estimates, yard signs, your website, your social profiles, your follow-ups. It works anywhere a normal phone number works, and there is nothing for the customer to download or sign up for.
“Save this contact. It is the easiest way to reach us, and you can use it any time you need anything else around the house.”
When they need you again
The customers you bring stay yours.
Every household that saves your contact is attached to your company from then on. No expiry, no renewal, and no paying to reach them a second time.
When what they need is a service you offer in an area you serve, the job comes to you before it goes to anyone else.
Why they keep it
Useful between the jobs that are actually yours.
Your trade might come round every few years. The rest of the house does not — plumbing, HVAC, electrical, roofing, lawn care, pest control, cleaning, and everything else a home needs.
That is what keeps the contact in the phone. A number waits to be remembered; this one stays useful, and it is still yours when your work comes round again.
And it travels
One customer can become more than one relationship.
Nobody forwards a roofer’s number to a friend who needs an electrician. A contact that covers the whole house is worth passing on, and people pass it on.
Whoever ends up with it is attached to the company that handed it over first — households you never knocked on, never bid for and never paid a lead fee to reach.
Screen capture to come
Homeowner saving the ProPal contact straight after a roofing conversation, roofer shown as the originating provider
What it costs
One flat rate per location.
Your monthly rate is set by the services you enable at each location. ProPal never sells your customer to a competing provider and never takes a percentage of the work you do.
Lite
$59per location
per month
For a location offering maintenance and specialty work.
- Your own ProPal number to hand out
- Customers you bring stay attributed to you, permanently
- First refusal on the trades you offer where you serve
- Every job from your own customers, at no extra cost
- No commission on the work you do
Plus
Premium trades$299per location
per month
For a location that enables any of the premium trades. Everything in Lite, at the higher-demand end of the work.
- Your own ProPal number to hand out
- Customers you bring stay attributed to you, permanently
- First refusal on the trades you offer where you serve
- Every job from your own customers, at no extra cost
- No commission on the work you do
Your customers are included. Everyone else’s costs $5.
Any job from a household attached to your company is covered by your monthly rate, however many of them there are.
When a request comes from a customer who is not yours — someone another company introduced, or someone new to ProPal — accepting it costs $5. Pass on it and it costs nothing. You are only charged for the work you take.
ProPal credits
$100at a time
- Load your balance in $100 increments.
- $5 comes off it each time you accept a job that is not from your own customer.
- It tops itself back up when it runs low, so you are never offered work you cannot take.
Nobody can pay to get in front of you.
There is no bidding, no sponsored placement and no buying your way up a list. Work reaches the company that fits it.
Give customers the one contact worth keeping.
Nothing about how you work has to change, but how you acquire, retain and communicate with customers gets a whole lot smarter.