Give every customer one contact that reaches you and handles the rest of the house too. They keep it because it stays useful, and your work comes back to you.
The fridge door
A plumber's number gets used when plumbing breaks: once a year, if that. In between, the card goes in a drawer and the magnet comes off the fridge.
Every home service, one simple text message away. Your service is perfectly positioned to receive all future work.
A basic number
When they need your service, and remember who to call.
A ProPal Smart Contact
By staying useful for their other home-essential needs between your jobs, while remembering you for the services you provide.
More than just your number.
Give every customer something that keeps working long after you leave.
Your ProPal Smart Contact gives them the fastest path back to you, while giving them one simple way to connect with local pros for the other services their home needs. That makes your contact useful far beyond the occasional moment they need your service.
And a contact that stays useful gets used, remembered, and shared.
“Save this contact. It’s the quickest way to reach us, but it also connects you directly with other local service professionals as well. You can text it anytime. One contact for anything your home needs.”
When they need you again
Every household that saves your contact is attached to your company from then on. No expiry, no renewal, and no paying to reach them a second time.
When what they need is a service you offer in an area you serve, the job comes to you before it goes to anyone else.
Why they keep it
Your customers may only need your trade every few years. Their home needs service all the time.
ProPal keeps serving them in between. And every time it does, your Smart Contact stays useful, stays in their phone, and keeps your connection intact until they need you again.
Plumbing Electrical HVAC Roofing Appliance Repair Garage Door Locksmith Pest Control Landscaping Lawn Care Tree Service Fencing Pressure Washing Concrete Pool & Spa Painting Gutter Service Flooring Junk Removal Tile Housekeeping Drywall Carpet Cleaning Insulation Window Cleaning Remodeling Water Treatment Siding Chimney & Fireplace Foundation Repair Doors Water Damage Sprinklers Septic Service Dryer Vents Solar Blinds Home Security Movers Well & Pump Home Inspection Masonry Handyman Decks & Patios Windows & Glass Paving Generators Countertops Mold Remediation Waterproofing
And it travels
Nobody shares a roofer’s number with a friend who needs an electrician. But a Smart Contact for every home essential service is useful to almost anyone. So customers save it, use it, and share it.
And when they do, your attribution travels with it. New households you never knocked on, advertised to, or paid to acquire can become your customers when they need the services you provide.
You earned one customer. ProPal helps that relationship reach the next.
The loop
What it costs
Your monthly rate is set by the services you enable at each location. ProPal never sells your customer to a competing provider and never takes a percentage of the work you do.
$59per location, per month
For a location offering maintenance and specialty work.
$299per location, per month
For a location that enables any of the premium trades. Everything in Lite, at the higher-demand end of the work.
Any job from a household attached to your company is covered by your monthly rate, however many of them there are.
When a request comes from a customer who is not yours, someone another company introduced or someone new to ProPal, accepting it costs $5. Pass on it and it costs nothing. You are only charged for the work you take.
ProPal credits
$100at a time
There is no bidding, no sponsored placement and no buying your way up a list. Work reaches the company that fits it.
Nothing about how you work has to change, but how you acquire, retain and communicate with customers gets a whole lot smarter.